Website Care Plans

Your website is live, now what?

Your website is a piece of software and with the ownership of software comes the responsibility of keeping it secure and up-to-date. Enroll in a care plan to keep your digital investment updated with the latest releases to ensure it’s always secure, fast and visible to search engines. Let us focus on your website, while you focus on your business. 

Maintain

$99.00month
  • Free Web Hosting
  • WordPress & Plugin Updates
  • 24/7 Uptime Monitoring
  • Weekly Offsite Backups
  • Weekly Security Scanning
  • WP Video Tutorials Access
  • Premium Plugin Access
  • Empty Trash & Spam
  • Monthly Performance Report
  • Priority Support

Perform

$255.00month
  • Free Web Hosting
  • WordPress & Plugin Updates
  • 24/7 Uptime Monitoring
  • Daily Offsite Backups
  • Daily Security Scanning
  • WP Video Tutorials Access
  • Premium Plugin Access
  • Empty Trash & Spam
  • Monthly Performance Report
  • Priority Support
  • 1.5 Hour of Website Edits*
  • Monthly Website Edit Reminder
  • Page Speed Optimization
  • Bi-Annual Strategy Call
  • Discounted Hourly Rate

Excel

$525.00month
  • Free Web Hosting
  • WordPress & Plugin Updates
  • 24/7 Uptime Monitoring
  • Daily Offsite Backups
  • Daily Security Scanning
  • WP Video Tutorials Access
  • Premium Plugin Access
  • Empty Trash & Spam
  • Monthly Performance Report
  • Priority Support
  • 4.5 Hours of Website Edits*
  • Monthly Website Edit Reminder
  • Page Speed Optimization
  • Quarterly Strategy Call
  • Discounted Hourly Rate
  • Link Scan & Fixing

Edits include any text or image change that will take us 30 minutes or less per edit change. Examples of these updates include but are not limited to: updating an event page, adding a testimonial, updating directories listings, or posting a blog.

These edits do not include advanced or custom features like an online shop, membership section or new functionality. They also don’t cover graphic design, strategy or conceptual tasks.

Our care plans are proactive and preventative in their nature to deter these types of situations.

If your website goes down, we will notify you of the outrage. We will communicate with your host server to find out why your website is down and when it will be restored.

We cannot promise that your website will not be hacked, but we do take extreme measures to prevent it from happening. We will assist in restoration from our daily back-ups library if the occasion occurs.

For safety. We can’t control a host servers backup, but we can control ours. If your web hosting goes down or is hacked, we can immediately pull one of our website back-ups to get the website up and running again. As the saying goes – Don’t put all your eggs in one basket – it is best practice to have your website backed-up in multiple locations.

During a strategy call we will review how your site is performing for you and if it is achieving your business goals. We will then examine on how we can improve these efforts by actionable tasks you can take and how it can be solved by WordPress or other third party platforms.

If you have met your care plans time limit on edits we will first notify you that the limit has been met. If you need further edits completed and are one the perform or excel plan, we will happily complete the edits at our discounted hourly rate of $80/hr. Our normal non-care plan rate is $100/hr.

Definitely. We strive to build solid relationships with our clients. We in no way want to lock you into a care plan and understand if you need to take a break. Email us at support@buzzwks.com and we will immediately stop the next payment.

While our care plans have been built for websites we have designed and developed, we do open the opportunity for others to join.

We will first conduct a website audit to evaluate the state of the site, the construction of the site, and any issues that may arise. This audit is a 4-hour fixed rate fee. Once completed, we will deliver a list of necessary fixes needed to be completed in order to enroll in one of our care plans.

Yes! We encourage you to enroll in a care plan right after we launch your website. We understand this might not always happens.

If time exceeds 3 months past the launch date, there will be an initial update fixed rate fee of 3 hours.

If time exceeds 6 months past the launch date, there will be a mini site audit conducted at a fixed rate of 2 hours, and a submission of issues needing to be fixed before enrolling.

These fixed rates do not include extra time to fix broken functionality or other excessive errors.